This is one of the most professional, but personable, companies we have worked with. The owner was extremely responsive and usually replied to us in under 30 minutes.Librarian Judge Panel Contributor
SUPPORT IS OUR TOP PRIORITY
The sale of one of our library automation solutions is just the beginning of our relationship. You can expect to hear from us extensively in the weeks leading up to the delivery of your solution. We work hard at building individual relationships between our staff and yours so that when you need assistance down the road, you know that support is just a phone call or an email away. All of our library technology solutions include a full coverage warranty period for your peace of mind. Our solutions are built for the long haul, and our staff is too.
OUR SERVICE IS UNMATCHED
ILS has been dedicated to providing best-in-class support to our library partners for over 40 years. Our team of experts design and build every piece of our equipment and the software that powers it. We take the time to understand your library’s particular needs and customize our automated solutions to fill them. Our products come with a full warranty and extended support options that will keep your system running for years without worry. You can be confident you’re getting a great product and a support team to help you make it last.